Privacy Policy

BioXtrength ("we," "our," or "us") operates this website at https://bioxtrength.com. This Privacy Policy explains how we collect, use, share, and protect information, including health-related information submitted through intake and telehealth workflows.

Effective Date: June 5, 2026

1. What We Collect

Personal Data: Name, email address, phone number, date of birth, billing details, and shipping address.

Health Information: Intake answers, eligibility information, provider communications, prescription-related records, and pharmacy fulfillment information.

Usage Data: IP address, browser type, pages visited, time spent, device identifiers, cookies, pixels, and similar technologies.

2. How We Use Your Data

We use information to operate the site, route intake information to licensed providers, coordinate with dispensing pharmacies, process payments, ship approved prescriptions, provide support, send service updates, and meet legal and compliance obligations.

3. Health Information

Intake answers and provider communications may be protected health information. We use HIPAA-aligned safeguards and share health-related information only as needed with the treating provider, telehealth platform, dispensing pharmacy, and service providers supporting the care and fulfillment workflow.

4. Consent

When you start an intake, you may be asked to consent to telehealth services, electronic communications, and sharing records with the provider and pharmacy. Additional consent language may be presented in the intake flow.

5. Cookies

We use cookies and similar technologies for site functionality, analytics, preferences, and service improvement. You can control cookies through your browser settings.

6. Data Retention

We keep information as long as needed for the service, legal obligations, recordkeeping, dispute resolution, and compliance. When information is no longer needed, we delete or de-identify it where appropriate.

7. When We Share Your Data

We do not sell your personal data. We may share information with licensed providers, provider groups, telehealth platforms, licensed compounding pharmacies, payment processors, shipping carriers, technology vendors, legal or compliance advisors, and authorities when legally required.

Provider, telehealth platform, and pharmacy names should be confirmed and disclosed once final partners are selected.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect information. No internet transmission is perfectly secure, but we take protection seriously.

9. Your Rights

Depending on your location and the type of information involved, you may have rights to access, correct, delete, restrict, or receive a copy of your information. To request help, email support@bioxtrength.com.

10. Children's Privacy

Our site is not for anyone under 18. We do not knowingly collect data from minors. If you believe we have, contact us and we will take appropriate action.

11. Updates to This Policy

We may update this policy from time to time. We will post changes here with a new Effective Date.

12. Contact

BioXtrength
Email: support@bioxtrength.com